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Terms & Conditions – ComplyQuick
The ComplyQuick portal is solely owned by Utility Spider LLP,
Disclaimer
The information and services provided on this website, complyquick.in, are intended solely for general informational purposes and document assistance. We do not claim, nor do we intend to claim, that we provide any certifications, licenses, or approvals required under any legal or regulatory framework. All such certifications, licenses, and approvals are granted solely at the discretion of the respective government authorities or regulatory bodies. Our services are intended to just make such documentation and procedures easier & more efficient
Further, all fees, charges, or prices displayed on the website are exclusive of government fees, stamp duties, or any other statutory or regulatory fees. These additional costs must be borne entirely by the individual or organization utilizing our services.
While every effort is made to ensure accuracy, completeness, and reliability of the information provided, we strongly recommend verifying the applicable rules, regulations, and guidelines with the relevant authorities or experts before taking any actions or decisions based on the content of this website.
By using the services or content of this website, users acknowledge and agree to comply with our Terms and Conditions, Privacy Policy, and all applicable laws and regulations. Any reliance placed on the services or information provided by this website shall be strictly at the user’s own risk.
- Website Ownership
Ownership of the Platform:
The entire website, including its underlying technology, infrastructure, design, and content, is owned and operated by Utility Spider LLP. This includes but is not limited to all intellectual property rights related to the website, such as the software code, text, images, graphics, logos, icons, designs, videos, audio, user interfaces, data compilations, and any other material displayed or used within the website (hereinafter collectively referred to as “Content”).
Utility Spider LLP retains all proprietary rights to the website and its Content, including any updates, modifications, or enhancements. The website’s design, structure, and user interface are protected by copyright, trade dress, trademark laws, and other intellectual property regulations in India and other jurisdictions where applicable.
Copyright Protection:
All Content on the website, including but not limited to articles, blogs, legal documents, software, graphics, logos, trademarks, and the overall design and layout, are protected by Indian and international copyright laws. Unauthorized copying, reproduction, redistribution, or any use of the website’s Content in violation of these terms and intellectual property laws is strictly prohibited. All rights to the website and Content are reserved by Utility Spider LLP or, where applicable, third-party licensors.
Prohibited Use of Website Content:
Users are prohibited from engaging in activities that may infringe onUtility Spider LLP’s ownership rights. The following activities are expressly forbidden unless authorized by Utility Spider LLP:
Copying or downloading any part of the website or Content for commercial use.
Modifying, adapting, or creating derivative works from the website’s Content.
Redistributing or publicly displaying any part of the Content, including text, images, or videos, without prior written consent.
Using any automated means (e.g., data mining, scraping, bots) to access or collect data from the website.
Framing, embedding, or mirroring any part of the website on external platforms without authorization.
Legal Action for Infringement:
Utility Spider LLP reserves the right to take legal action against any individual or entity that engages in unauthorized use of its intellectual property or breaches these ownership terms. Users who infringe upon the intellectual property rights of Utility Spider LLP may be subject to civil and criminal penalties under applicable law.
2. License to Use
Limited License for Personal Use:
Subject to compliance with these terms and conditions, Utility Spider LLP grants users a limited, revocable, non-exclusive, non-transferable license to access and use the website and its Content for personal, non-commercial purposes. This license permits users to interact with the website in ways that are intended by the platform, such as browsing, viewing, and downloading publicly available resources (e.g., legal guides, informational articles) for personal use.
Scope of License:
This limited license does not grant users ownership over any part of the Content or materials available on the website. Users may only use the Content for lawful, personal purposes and are expressly prohibited from:
Using the website or its Content for any commercial purposes without the express written consent of Utility Spider LLP. This includes, but is not limited to, using the website to promote or sell third-party services, redistribute website resources, or create competing platforms.
Modifying, translating, or adapting any of the website’s Content or creating derivative works based on the website’s intellectual property.
Reverse engineering, decompiling, or disassembling the software or other technical components of the website.
Prohibited Activities:
The license to use the website strictly prohibits certain actions. Users are expressly forbidden from:
Using the website in any manner that could damage, disable, overburden, or impair the website’s infrastructure.
Interfering with other users’ access to or use of the website.
Attempting to gain unauthorized access to the website, its servers, or networks connected to it.
Exploiting any part of the website’s Content or functionality for unlawful purposes or to harm Utility Spider LLP or its reputation.
Termination of License:
Utility Spider LLP reserves the right to terminate or revoke this limited license at any time, for any reason, including breach of these terms and conditions. Upon termination, users must immediately cease using the website and any Content obtained from it. The website’s proprietary rights, including copyrights, trademarks, and ownership interests, remain in full force and effect after termination.
No Transfer of Ownership:
This limited license to use the website and its Content does not transfer any ownership rights to the user. All rights, title, and interest in the website and its Content remain exclusively with Utility Spider LLP or its licensors. Users do not have any implied rights or licenses beyond those expressly granted in this agreement.
Permission Requests:
Users seeking permission to use Content for purposes outside the scope of this license (e.g., commercial use, publication, or reproduction of materials) must request and receive prior written approval from Utility Spider LLP. Any unapproved use is strictly prohibited and may lead to legal action.
3. Acceptance of Terms
Agreement to Terms: By accessing or using the website, users acknowledge that they have read, understood, and agreed to be bound by these terms and conditions. This includes the use of any products, services, or resources provided through the website. These terms form a binding agreement between the user and the website.
Updates to Terms: The website reserves the right to update or modify these terms at any time without prior notice. It is the user’s responsibility to review the terms periodically. Continued use of the website after such updates constitutes the user’s acceptance of the modified terms. If the user does not agree to the updated terms, they must discontinue use of the services.
Electronic Acceptance: By clicking “I agree” or similar buttons when prompted, or by using the services, users provide an electronic signature that binds them to the terms as if they had signed a physical document.
4. Services Offered
Nature of Services: The website provides various legal and business services, such as company registration, tax filing, legal documentation, GST filings, intellectual property registration, compliance advisory, and other business-related legal assistance. These services are catered to individuals, entrepreneurs, start-ups, and businesses.
Service Customization: Certain services may be customized to meet the specific needs of users, depending on the scope of the service requested. For example, legal drafting services or tax advisory can be tailored based on the information provided by the user.
Third-Party Involvement: Some services may require third-party involvement, such as government agencies for business registration or third-party professionals for specialized legal advice. The website acts as an intermediary in facilitating such services.
Scope of Responsibility: While the website strives to ensure accuracy and quality in its services, it does not guarantee the approval or success of processes dependent on third parties, such as government bodies. The user acknowledges that the website’s role is limited to providing professional services, and the outcomes may vary based on external factors.
5. User Obligations
Accuracy of Information: The user agrees to provide accurate, current, and complete information during the service registration or usage process. This includes but is not limited to personal identification details, tax information, business documents, and other relevant data. Failure to provide accurate information may result in the rejection of services or legal liabilities.
Compliance with Laws: The user is responsible for ensuring that they comply with all applicable laws, regulations, and rules of their jurisdiction. This includes tax regulations, corporate laws, and any other relevant legal obligations. The website shall not be held liable for any legal non-compliance on the part of the user.
Prohibited Activities: Users agree not to engage in activities that are unlawful, harmful, or abusive, or that infringe upon the rights of others. This includes, but is not limited to, fraudulent activities, violation of intellectual property rights, or activities that disrupt the website’s operations. Any such conduct will result in the suspension or termination of the user’s account and may lead to legal action.
Legal Representation: In cases where legal representation is required for court appearances or negotiations, the website may offer services through qualified professionals. Users must cooperate fully with the legal professionals representing them and provide all necessary documentation and information in a timely manner.
6. Fees and Payment Terms
Service Fees: All fees for the services provided are listed on the website or will be communicated at the time of service request. The fees are based on the complexity and nature of the services requested. Taxes, including GST, are applicable and will be charged in addition to the service fee unless explicitly stated otherwise.
Payment Process: Users must make payments in accordance with the payment terms outlined during the service request. Payments may be made via credit card, debit card, net banking, or any other method specified by the website. For certain services, advance payment may be required to initiate work. Delayed or incomplete payments may result in the suspension or cancellation of services.
Refund Policy: Refunds will only be issued under specific conditions, such as cancellation within a defined period or failure to deliver services. However, for services that are already in progress or completed, no refunds will be issued. Refund requests will be evaluated on a case-by-case basis, taking into account the work already completed and resources allocated.
Non-Payment Consequences: If users fail to make payments within the agreed period, the website reserves the right to suspend access to services, charge interest on outstanding payments, or terminate the user’s account. Persistent non-payment may result in legal action for recovery of dues.
7. Intellectual Property
Ownership of Content: All content available on the website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and the overall design and layout of the website, is owned by the website or its licensors. This content is protected by intellectual property laws, including copyright, trademark, and other proprietary rights.
License to Use Content: The user is granted a limited, non-exclusive, non-transferable, and revocable license to access and use the website and its services for personal or business purposes. This license does not permit the user to reproduce, modify, distribute, or create derivative works from the content without the explicit written permission of the website.
Restrictions on Use: Users are prohibited from using the website’s content for any commercial purposes without prior consent. Unauthorized use of the website’s intellectual property, including copying or distributing content for commercial gain, may lead to civil and criminal penalties.
Intellectual Property Claims: The website respects the intellectual property rights of others. If a user believes that their intellectual property rights have been infringed upon, they should notify the website with all necessary details. The website will take appropriate action, including removing the infringing content or terminating the account of the violator.
8. Third-Party Links
Links to External Websites: The website may include hyperlinks or references to third-party websites or services for the convenience of users. These links are provided for informational purposes only, and their inclusion does not signify any endorsement, sponsorship, or association with the third-party entities.
No Control Over Third-Party Content: The website does not control or assume responsibility for the content, accuracy, legality, or functionality of third-party websites. Users are encouraged to review the terms and privacy policies of such external websites before interacting with them.
Risks of Use: Access to and use of third-party websites is at the user’s own risk. The website will not be held liable for any damages, losses, or inconveniences caused by the use or reliance on any content, products, or services offered by these third parties.
Third-Party Service Providers: Some services on the platform may require collaboration with third-party service providers (such as legal, tax, or registration services). While the website may facilitate these interactions, it does not assume responsibility for the quality, timeliness, or performance of services provided by third-party vendors.
Affiliate Links: The website may participate in affiliate programs, meaning that it may earn a commission if the user clicks on third-party links and makes a purchase. Users are advised that affiliate links may result in financial benefit to the website but should exercise their own judgment regarding the use of third-party products and services.
9. Disclaimer of Warranties
“As Is” and “As Available” Basis: The services, information, and products offered on the website are provided on an “as is” and “as available” basis. The website does not make any guarantees or warranties, express or implied, regarding the operation of the website, its content, or the services offered. This includes warranties of merchantability, fitness for a particular purpose, non-infringement, or any other type of warranty, unless explicitly provided for by law.
No Guarantee of Results: The website does not warrant or guarantee that the services provided will meet the user’s expectations or achieve any specific results. This is particularly relevant to complex services such as legal advice, tax compliance, or company registration, where outcomes may depend on external factors beyond the website’s control (such as government approvals).
Functionality and Accessibility: The website does not guarantee that its services will be uninterrupted, error-free, or secure at all times. Users may experience downtime or errors due to maintenance, technical issues, or factors beyond the website’s control. The website is not responsible for any losses resulting from downtime or technical issues.
No Responsibility for User Decisions: The website provides information and services intended to assist users in making informed decisions. However, users are solely responsible for any actions they take based on the information provided by the website, including legal or financial decisions. The website shall not be held liable for the consequences of users’ decisions or actions.
10. Limitation of Liability
No Liability for Indirect or Consequential Damages: Under no circumstances will the website or its affiliates, employees, agents, or partners be liable for any indirect, incidental, consequential, special, or punitive damages arising out of the use of the website, its services, or any content provided. This includes, but is not limited to, loss of profits, business interruption, loss of data, or any other intangible losses, even if the website has been advised of the possibility of such damages.
Limitation on Direct Liability: The total liability of the website, whether in contract, tort, or any other legal theory, shall be limited to the amount paid by the user for the specific service in question. If no payment was made for the service, the website’s liability shall not exceed a nominal amount, such as ₹1,000 (Indian Rupees).
No Liability for Third-Party Actions: The website assumes no liability for the actions or omissions of third parties, including third-party service providers, government agencies, or other users of the platform. Any losses or damages arising from the conduct of third parties are not the responsibility of the website.
Exclusions in Some Jurisdictions: Some jurisdictions may not allow the exclusion or limitation of certain liabilities, such as implied warranties or liability for gross negligence. In such cases, the limitations and exclusions listed in this section shall apply to the fullest extent permitted by the applicable law.
11. Indemnity
User Responsibility for Violations: The user agrees to indemnify, defend, and hold harmless the website, its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from or in connection with the user’s violation of these terms, any applicable law, or any third-party rights. This includes any claims related to the user’s breach of intellectual property rights, misuse of services, or failure to comply with legal obligations.
Third-Party Claims: If a third-party files a claim against the website due to the user’s actions (such as posting defamatory content, infringing copyrights, or violating local regulations), the user agrees to cover all associated costs, including legal fees, settlements, and judgments.
Cooperation in Defense: In the event of an indemnity claim, the user agrees to cooperate fully in the defense of the claim, including providing necessary documentation, testimony, or other assistance required by the website or its legal representatives.
Limitation on Indemnity: The indemnity obligations of the user shall not apply if the claim or liability arises solely from the website’s gross negligence or intentional misconduct. However, claims based on shared responsibility (such as errors in user-provided data) may still result in partial indemnification.
12. Termination
Right to Terminate Services: The website reserves the right to suspend or terminate any user’s account or access to services at any time and for any reason, including but not limited to a violation of these terms, failure to make timely payments, or engagement in prohibited activities. Termination may occur without prior notice and without liability to the user.
Termination by the User: Users may terminate their accounts at any time by providing notice to the website. Upon termination, the user’s access to the services will be revoked, and any pending services may be canceled, subject to applicable refund policies.
Effect of Termination: Upon termination, the user’s right to access and use the services immediately ceases. Any data, information, or files associated with the user’s account may be deleted, and the website is not obligated to retain copies of any user data post-termination, except as required by law.
Outstanding Obligations: Termination of services does not absolve the user of any outstanding payment obligations or liabilities incurred prior to termination. The website reserves the right to pursue legal action for unpaid fees, damages, or other claims resulting from the user’s breach of terms.
Survival of Provisions: The provisions related to Intellectual Property, Limitation of Liability, Indemnity, and other clauses intended to survive termination will remain in effect even after the termination of the agreement between the user and the website.
13. Governing Law and Jurisdiction
Choice of Law: These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms, the use of the website, or the services provided shall be interpreted and enforced in accordance with Indian law.
Jurisdiction: All disputes, legal actions, or claims relating to the services or these terms shall be subject to the exclusive jurisdiction of the courts located in [specify city, e.g., New Delhi], India. Users hereby consent to the personal jurisdiction of such courts and waive any objections to such jurisdiction or venue, including claims of inconvenient forum.
International Use: Users accessing the website from outside India are responsible for complying with the laws of the jurisdiction from which they access the services. The website does not represent that its services are appropriate or available for use in all geographic locations, and users must ensure that their use of the website complies with local laws.
Conflict of Laws: In the event of a conflict between the laws of India and any other jurisdiction, the laws of India shall prevail.
14. Privacy Policy
Personal Data Collection: The website collects, uses, stores, and processes personal data in accordance with its Privacy Policy. Users agree that by using the website, they consent to the collection and use of their personal data, including information such as name, contact details, payment information, and other necessary data for service provision.
Data Usage: The user’s personal data may be used to provide the requested services, improve the website’s functionality, personalize the user experience, and communicate with the user regarding their account or service updates. Additionally, personal data may be used for marketing purposes with the user’s consent.
Third-Party Data Sharing: The website may share user data with third-party service providers involved in the delivery of services (e.g., tax advisors, legal professionals, or government agencies). Such third parties will be required to maintain confidentiality and security of user data, and use the data solely for the purposes of providing the contracted services.
Data Protection Measures: The website employs industry-standard security measures, including encryption and secure storage, to protect personal data from unauthorized access, disclosure, or loss. However, users acknowledge that no method of online transmission is completely secure, and the website cannot guarantee absolute security.
User Rights: Users have the right to access, correct, update, or delete their personal data, subject to applicable laws. Requests to exercise these rights can be submitted through the website’s contact page or email, as detailed in the Privacy Policy. Users also have the right to withdraw consent for data processing or request the cessation of certain data activities (e.g., marketing communications).
15. Force Majeure
Definition of Force Majeure: The website shall not be held liable for any failure to perform its obligations under these terms due to circumstances beyond its reasonable control. This includes but is not limited to natural disasters (earthquakes, floods, pandemics), war, acts of terrorism, civil unrest, government actions, strikes, lockouts, failures in telecommunications or internet services, or any other event commonly recognized as a force majeure event.
Effect on Performance: In the event of a force majeure situation, the website’s obligations will be suspended for the duration of the event. The website will make reasonable efforts to resume normal service as soon as the event is resolved or its effects subside.
Notification: The website will notify the user of the occurrence of a force majeure event as soon as reasonably possible. This notification will include a description
of the event, its anticipated duration, and any foreseeable effects on the website’s ability to fulfill its obligations.
No Liability for Delays: The website will not be liable for any delays or failures in performance caused by force majeure events. Users agree that such delays do not constitute a breach of contract or entitle them to any form of compensation, refund, or termination of services, unless explicitly provided for in the applicable laws or under separate agreements.
16. Dispute Resolution
Resolution through Arbitration: In the event of any dispute, controversy, or claim arising out of or relating to these terms and conditions, the services provided, or the relationship between the user and the website, the parties agree to first attempt to resolve the dispute amicably through good-faith discussions and negotiations. If the parties cannot resolve the dispute within 30 days, the matter shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.
Arbitration Process: The arbitration shall be conducted by a sole arbitrator appointed mutually by both parties. If the parties cannot agree on an arbitrator, the arbitrator shall be appointed in accordance with the rules of the Indian Council of Arbitration. The arbitration proceedings shall be conducted in [insert city], India, and shall be held in English.
Binding Decision: The arbitrator’s decision shall be final and binding on both parties, and the award may be entered in any court of competent jurisdiction. The arbitration award shall include the arbitrator’s decision regarding the allocation of the costs of arbitration, including legal fees, administrative fees, and arbitrator’s fees.
Court Action: Notwithstanding the arbitration clause, either party may seek interim or injunctive relief from a court of competent jurisdiction if necessary to prevent irreparable harm. Disputes related to intellectual property rights or breaches of confidentiality may also be subject to direct court action, in which case the exclusive jurisdiction clause mentioned in Section 11 shall apply.
Exclusion of Class Action: All disputes shall be resolved on an individual basis, and neither party shall participate in any class or collective arbitration, lawsuit, or proceeding.
17. Notices and Communication
Notice to Users: Any notices required to be given to users under these terms will be sent via email to the email address provided during registration or through other electronic communication channels as determined by the website. Users are responsible for ensuring that their contact information is up-to-date. The website shall not be responsible for any failure of delivery due to incorrect or outdated user information.
Notice to the Website: Users can send formal notices or communications to the website via the contact information provided on the website’s Contact Us page. Notices should be sent in writing and delivered by email or postal mail, as appropriate. The website will acknowledge receipt of any formal notice within a reasonable time period.
Effective Date of Notice: Notices delivered electronically (e.g., via email) shall be deemed received 24 hours after being sent, unless the sender receives a failure of delivery notification. Notices delivered by postal mail shall be deemed received within five business days of posting, provided that they are sent via registered mail or courier service with a tracking number.
Communication: Routine communications, including service updates, promotional materials, and notifications about changes to the terms or privacy policies, may be sent electronically. Users who do not wish to receive promotional communications can opt-out by following the unsubscribe instructions included in the communication or by contacting customer service at support@complyquick.in or simply drop a message on +91-9599229144
18. User Account Security
Account Responsibility: Users are solely responsible for maintaining the confidentiality of their account credentials, including usernames, passwords, and any other authentication details used to access the website. Users are advised to choose strong passwords and regularly update them to reduce the risk of unauthorized access.
Unauthorized Access: If a user suspects that their account has been compromised or accessed without permission, they must immediately notify the website. The platform will take appropriate measures to secure the account and investigate any suspicious activities. The website is not liable for any loss or damage arising from unauthorized access if the user fails to follow security protocols or fails to promptly notify the website.
Account Termination for Security Violations: The website reserves the right to terminate or suspend any account that is found to be involved in fraudulent activities, misrepresentation, or violations of the website’s security protocols. Such termination may be done without prior notice to the user.
Security of Financial Information: The website employs secure encryption protocols to protect any financial data (such as payment information) provided by the user. However, the user is responsible for ensuring that any payment method used is secure and that their financial information is kept private from third parties.
19. Service Modifications and Updates
Right to Modify Services: The website reserves the right to modify, update, or discontinue any of its services at any time, without prior notice to users. Modifications may include changes to the features, pricing, availability, or functionality of services, depending on business needs or regulatory requirements.
Notice of Significant Changes: While the website may implement minor changes without notice, significant changes that materially affect users (such as changes to service fees, scope of services, or essential features) will be communicated to users through email or other electronic means. Users will be given the opportunity to accept or decline the modified terms.
Temporary Suspension of Services: The website may temporarily suspend access to services for maintenance, system upgrades, or technical issues. In such cases, the website will strive to minimize disruptions and inform users of the expected duration of the suspension.
User Responsibility for Updates: Users are responsible for ensuring that they are using the most up-to-date version of the website or any related software, as updates may be necessary to ensure the continued functionality and security of the services. Failure to update the website or software may result in limited access or functionality.
20. Data Protection and Privacy
Compliance with Data Protection Laws: The website complies with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. The website is committed to ensuring the privacy and security of personal information collected from users.
Collection of Personal Data: The website collects personal data necessary for providing its services, such as name, contact details, payment information, and any documents required for business or legal services (e.g., tax documents, company registration forms). The data is collected through secure channels and is used only for the intended purposes.
Data Retention: Personal data is retained for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations. After the retention period expires, personal data will be securely deleted or anonymized, unless required to be retained by law.
Sharing of Data with Third Parties: The website may share user data with third-party service providers, such as legal professionals, government agencies, or payment processors, for the purposes of delivering services. These third parties are bound by confidentiality agreements and are required to use the data solely for the purposes specified in the agreement.
User Rights: Users have the right to access, correct, delete, or restrict the processing of their personal data. Requests to exercise these rights should be submitted via email or the website’s contact page. The website will respond to such requests in accordance with applicable data protection laws.
21. Cancellation Policy
Right to Cancel Services: Users have the right to cancel their service requests within a specific period, which may vary depending on the type of service being provided. Cancellations may be subject to administrative fees, especially if the work has already commenced.
Refunds for Cancellations: If a user cancels a service request before any work has begun, they may be entitled to a full or partial refund, depending on the timing of the cancellation. Once the service has been initiated, refunds may not be provided, or only a prorated refund will be issued, reflecting the work already completed.
Non-Refundable Services: Certain services, such as legal advice, tax consultations, or document submissions to government authorities, may be non-refundable once initiated due to the nature of the service. Users will be informed of any non-refundable services before payment.
Procedure for Cancellations: Users wishing to cancel a service must submit a cancellation request in writing via the contact details provided on the website. The cancellation will be confirmed upon review by the website, and any eligible refund will be processed within a specified time period (usually 10-15 business days).
22. Legal Compliance
Obligation to Comply with Laws: Users are responsible for ensuring that they comply with all applicable laws, regulations, and rules related to the use of the services provided by the website. This includes but is not limited to tax laws, corporate regulations, intellectual property laws, and data protection laws.
Compliance with Indian Laws: The website and its services are governed by Indian law, and users accessing the website from other jurisdictions must ensure that their use of the website complies with local laws. The website disclaims any liability for the consequences of using its services in jurisdictions where such services are prohibited.
No Responsibility for User Non-Compliance: The website assumes no responsibility for any user’s failure to comply with applicable legal obligations. Users must ensure that they provide accurate and truthful information and that they follow the legal procedures required for their business activities. The website will not be liable for any penalties, fines, or legal actions resulting from user non-compliance.
Cooperation with Authorities: The website reserves the right to cooperate with law enforcement agencies or regulatory authorities if required by law. This may include disclosing user information in response to legal requests, court orders, or regulatory investigations.
23. User Reviews and Feedback
Submission of Feedback: The website encourages users to provide reviews, feedback, and comments regarding the services offered. Feedback may include user experiences, service ratings, and suggestions for improvement. Users are allowed to submit feedback through the designated sections on the website or through communication channels like email.
Ownership of Feedback: By submitting feedback or reviews, users grant the website a non-exclusive, royalty-free, perpetual, irrevocable, and fully transferable license to use, modify, distribute, display, and publish the feedback in any form and for any purpose, including marketing, service improvement, and promotional activities.
Content Guidelines for Reviews: All reviews and feedback must be truthful, non-offensive, and comply with applicable laws. Users are prohibited from submitting any false, misleading, defamatory, or obscene content. The website reserves the right to remove or moderate any feedback that violates these guidelines or is deemed inappropriate.
No Compensation for Feedback: Users acknowledge that they will not be entitled to any compensation for providing feedback or reviews, as the contribution is made voluntarily.
Use of Feedback in Marketing: The website may use user feedback and reviews in marketing materials, advertisements, or on its platform to promote its services. Such content may include the user’s name, rating, and feedback, subject to applicable privacy policies.
24. Content Accuracy
No Guarantee of Accuracy: While the website strives to provide accurate, up-to-date, and reliable content, it does not warrant the completeness, accuracy, or reliability of any information, documents, articles, or advice provided through the platform. The content available on the website is for informational purposes only and should not be taken as legal, tax, or financial advice.
Responsibility for Content: Users are responsible for verifying the accuracy and relevance of the information provided on the website before making decisions based on such content. The website disclaims liability for any errors, omissions, or inaccuracies that may result from reliance on content provided through its platform.
Third-Party Content: Some information on the website may come from third-party sources, including government websites, regulatory bodies, or external professionals. The website makes no representations or warranties regarding the accuracy, legality, or relevance of third-party content and disclaims liability for any reliance on such content.
No Responsibility for User Decisions: Users must consult a qualified professional for specific legal, financial, or tax advice before taking any action. The website will not be held responsible for any losses, damages, or liabilities that result from user decisions based on the content provided on the platform.
25. Copyright and Trademarks
Ownership of Intellectual Property: All content, designs, logos, trademarks, software, and other intellectual property available on the website are owned or licensed by the platform. This includes the website’s name, branding, layout, text, images, videos, and any other content available on the website. These materials are protected under Indian intellectual property laws and international treaties.
License for Personal Use: The website grants users a limited, revocable, non-exclusive, non-transferable license to access and use the website and its content for personal and non-commercial purposes. This license does not allow users to modify, reproduce, distribute, or create derivative works from any website content without express written consent from the platform.
Prohibited Uses: Users are prohibited from using the website’s intellectual property for any commercial purposes without prior authorization. This includes using the website’s content, designs, or trademarks in any manner that may harm the website’s reputation, violate intellectual property rights, or infringe on proprietary content.
Reporting Infringement: If a user believes that their intellectual property rights have been violated or that content on the website infringes upon third-party rights, they should notify the website with detailed information regarding the infringement. The website will take appropriate action, including removing infringing content or terminating the accounts of violators.
Trademarks: All trademarks, logos, service marks, and trade names displayed on the website are registered and unregistered trademarks of the platform or its licensors. Unauthorized use of any trademark or logo is strictly prohibited and may result in legal action.
26. Affiliate Programs and Advertising
Affiliate Marketing Programs: The website may participate in affiliate marketing programs, through which it may earn commissions when users purchase products or services via affiliate links posted on the website. The website discloses such relationships in accordance with applicable advertising and marketing guidelines.
No Endorsement of Third-Party Products: While the website may feature affiliate links to third-party products or services, it does not endorse, guarantee, or make any representations regarding the quality, suitability, legality, or performance of third-party offerings. Users who engage with third-party providers should conduct their own due diligence.
Sponsored Content: The website may display sponsored content or advertisements from third-party partners. Any such content will be clearly labeled as sponsored or promoted. The website is not responsible for the accuracy, relevance, or legality of sponsored content or advertisements.
Third-Party Transactions: Users acknowledge that any transaction entered into with a third-party advertiser or affiliate is solely between the user and the third party. The website assumes no responsibility or liability for the outcomes of such transactions, including product delivery, customer service, refunds, or warranties.
Opt-Out from Marketing: Users have the option to opt out of receiving promotional or marketing communications related to affiliate products or third-party advertisers. Instructions for opting out can typically be found in the communication itself or by contacting customer support.
27. Severability
Severability of Provisions: If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be enforced to the maximum extent possible, and the invalidity of such provision shall not affect the validity or enforceability of the remaining provisions.
Modification of Invalid Provisions: If a court or arbitrator determines that any provision is invalid or unenforceable, the parties agree to modify the provision to the minimum extent necessary to make it valid and enforceable. The modification will reflect the original intent of the provision as closely as possible while ensuring compliance with applicable law.
Preservation of Agreement: The remaining provisions of these terms and conditions shall remain in full force and effect, and the agreement between the website and the user will continue to be legally binding, notwithstanding the partial invalidity of any individual provision.
No Waiver of Rights: The failure of the website to enforce any provision of these terms does not constitute a waiver of that provision or any other provision, nor does it prevent the website from enforcing any part of the terms in the future.
28. Approval of the Report
Internal Review Process: Before any report, document, or compliance work is finalized and submitted on behalf of the user (e.g., company filings, tax reports, legal opinions), it undergoes an internal review process by the platform’s qualified professionals. This process ensures accuracy, completeness, and adherence to applicable laws.
User Approval: The user will be required to approve any final reports or documents before submission to external authorities, such as the government or regulatory bodies. It is the user’s responsibility to review the content carefully and provide approval in a timely manner. Any errors not caught and communicated to the platform before submission are the user’s responsibility.
Timely Feedback: Users are expected to provide feedback or approval for documents within a specified time frame. Failure to do so may result in delays or missed deadlines. The platform shall not be liable for any penalties, interest, or other consequences arising from the user’s failure to provide timely approval or feedback.
No Guarantee of External Acceptance: While the platform strives to ensure compliance with all legal requirements, it cannot guarantee that any report, document, or filing will be accepted by third parties (e.g., government agencies, tax authorities). The platform’s liability ends once the report is submitted as approved by the user.
29. Signing of the Report
User Responsibility for Signature: Any document or report requiring a user’s signature will be provided to the user in a manner that allows them to sign it electronically or physically, depending on the legal requirements of the jurisdiction or the specific service. The user is responsible for ensuring that they sign the report correctly and return it within the stipulated deadlines.
Authorization for Electronic Signatures: Users may authorize the platform to submit certain reports, filings, or applications using an electronic signature if legally permissible. By providing such authorization, the user agrees that the electronic signature holds the same legal force as a physical signature.
Platform-Assisted Signatures: In certain circumstances, where the platform acts as an intermediary for document filings, users may appoint the platform or its professionals to sign documents on their behalf. Such authorization must be given explicitly, and the platform will retain proof of authorization for its records.
Signature Liability: The user acknowledges that by signing a report or authorizing the platform to do so, they confirm that all information provided is accurate and complete. Any liability arising from inaccurate or false information in the signed document rests solely with the user.
30. Dissemination
Distribution of Documents: Once approved and signed, the platform will ensure that the report or document is disseminated to the appropriate parties, such as government agencies, regulatory bodies, or third-party service providers. The platform uses reliable channels for this dissemination, such as secure file transmission or postal services.
Confirmation of Submission: The platform will provide users with confirmation once a document has been successfully submitted to the intended recipients. This confirmation may include tracking numbers, submission receipts, or other proof of delivery. Users are responsible for retaining this documentation for their records.
Document Sharing: The platform may share reports or documents with third parties as needed to fulfill the services, such as auditors, legal professionals, or tax consultants. In such cases, the platform ensures that third-party service providers comply with confidentiality agreements and handle sensitive data with care.
Responsibility for Third-Party Dissemination: Once a document has been submitted to a third party (e.g., government agency, auditor), the platform is not responsible for any delays, errors, or failures on the part of the third party in processing or accepting the document. Users are advised to follow up directly with such third parties as necessary.
31. Filing and Submission of the Report
Timely Filing: The platform ensures that all necessary documents, forms, or reports are filed and submitted to the appropriate authorities in accordance with the applicable deadlines, provided the user has supplied all required information and approvals in a timely manner.
Delays Due to User Action or Inaction: If the user delays providing required information, documents, or approvals, the platform is not liable for any late filing penalties, interest, or other consequences arising from such delays. Users are advised to comply with all deadlines set by the platform to ensure timely filing.
Proof of Filing: Once a document is filed, the platform will provide users with proof of filing, such as receipts, acknowledgments, or government notices. Users are responsible for reviewing these documents and notifying the platform of any discrepancies or issues immediately.
Errors in Filing: If the platform makes an error in the filing or submission of a report, it will correct the error at no additional cost to the user. However, the platform’s liability is limited to correcting the specific error and does not extend to penalties, damages, or losses incurred as a result of the error unless the user has followed all of the platform’s instructions.
32. Arbitration Clause
Mandatory Arbitration: In the event of any dispute, claim, or controversy arising out of or relating to these terms and conditions, the user agrees to resolve the matter through binding arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996. Arbitration is intended to provide a less formal, quicker, and more cost-effective method of dispute resolution than court litigation.
Appointment of Arbitrator: The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement between the user and the platform. If the parties cannot agree on an arbitrator, the arbitrator will be appointed by the appropriate authority under the Arbitration and Conciliation Act.
Arbitration Venue: The arbitration proceedings will be held in Noida, India, unless both parties agree to a different location. The proceedings will be conducted in English, and the arbitrator’s decision will be final and binding on both parties.
Costs of Arbitration: Each party shall bear its own costs associated with the arbitration unless the arbitrator determines otherwise. The arbitrator may, at their discretion, allocate the costs of the arbitration (including the arbitrator’s fees) to the party that does not prevail in the dispute.
Exclusions: Notwithstanding the arbitration clause, either party may seek injunctive relief from a court of competent jurisdiction to protect intellectual property rights, confidentiality, or other proprietary interests. The arbitration clause does not prevent a party from filing a lawsuit for urgent, injunctive, or equitable relief where necessary to prevent irreparable harm.